8.1 C
London
Sunday, February 5, 2023

Kiwi AI startup Ambit raises NZ$1 million for Australian push

Must read

Who is Johanna Leia Boyfriend? Is she dating Drake?

Johanna Leia is a Los Angeles-based reality TV star, social media influencer and model. She has modeled for various swimwear brands and other...

Pervez Musharraf, Pakistani ex-president and US ally in ‘war on terror’, dies at 71

General Pervez Musharraf, who seized power in a bloodless coup and later led an unwilling Pakistan to aid the US war in Afghanistan against...

India blocks more than 230 gambling and lending apps, many with ties to China londonbusinessblog.com

India will block 232 apps, some with links to China, that offer gambling and loan services in the South Asian market to prevent misuse...

The impact investor and climate correspondent walk into a bar • londonbusinessblog.com

Hello and welcome back to Equitya podcast about the business of startups, where we unravel the numbers and nuances behind the headlines. This week Natasha...
Shreya Christinahttps://londonbusinessblog.com
Shreya has been with londonbusinessblog.com for 3 years, writing copy for client websites, blog posts, EDMs and other mediums to engage readers and encourage action. By collaborating with clients, our SEO manager and the wider londonbusinessblog.com team, Shreya seeks to understand an audience before creating memorable, persuasive copy.

Ambitionthe artificial intelligence conversational platform, has raised NZ$1 million to accelerate its expansion into Australia, where it targets new customers in the retail, utility and financial services sectors.

The capital increase attracted new investors, including Quidnet Ventures, a New Zealand deep tech VC founded by Mark Bregman, PhD, a former CTO of global companies NetApp, Symantec and Veritas Software. Satish Gupta, a former vice president at Lenovo and IBM, and now a partner at Quidnet Ventures, has also invested in his personal capacity.

The company already offers automated customer service at scale for Australian customers, including ASX-listed Laybuy, Glassons with 35 local stores, and ComExposium. The new capital will be used to increase foothold in Australia to expand the local customer base.

Tim Warren, co-founder and CEO of Ambit, said the AI-powered conversation platform is the brain behind human-like conversations delivered by chatbots and digital workers.

“The adoption of AI in Australian e-commerce, utilities and financial services is being driven by consumer demand for 24/7 online support, just as businesses are dealing with staff shortages in contact centers and growing shareholder expectations to control costs” , he said.

Warren said his startup’s leading natural language technology empowers customer service teams to answer any questions — all day, every day.

He founded Ambit in 2016 after seeing how many companies found it difficult to contact customers in a timely manner and build a low-code solution where every conversation with a customer, partner or employee counts.

The vision was to provide real-time customer service at scale to handle unlimited calls and Ambit is now used by some of New Zealand and Australia’s largest organizations across a wide range of industries.

Warren said the AI ​​conversation platform “ensures that customers always have the right conversation at the right time.”

More articles

LEAVE A REPLY

Please enter your comment!
Please enter your name here

Latest article

Who is Johanna Leia Boyfriend? Is she dating Drake?

Johanna Leia is a Los Angeles-based reality TV star, social media influencer and model. She has modeled for various swimwear brands and other...

Pervez Musharraf, Pakistani ex-president and US ally in ‘war on terror’, dies at 71

General Pervez Musharraf, who seized power in a bloodless coup and later led an unwilling Pakistan to aid the US war in Afghanistan against...

India blocks more than 230 gambling and lending apps, many with ties to China londonbusinessblog.com

India will block 232 apps, some with links to China, that offer gambling and loan services in the South Asian market to prevent misuse...

The impact investor and climate correspondent walk into a bar • londonbusinessblog.com

Hello and welcome back to Equitya podcast about the business of startups, where we unravel the numbers and nuances behind the headlines. This week Natasha...

Who is Samie Elishi from “Love Island” 2023?

Love Island 2023 often brings new bombs to the villa. The islanders this time welcomed Samie Elishi, a 22-year-old resident of London. ...