Opinions expressed by londonbusinessblog.com contributors are their own.
The rapid shift in communication that has brought geographically dispersed teams together has changed the way teams work. People from all over the world can now collaborate and deliver work at unprecedented speed. Unfortunately, this increased work speed has also led to information overload and stress among team members. The Recent Microsoft Work Trends Index 2022 found it the average Microsoft Teams user now sends 42% more chats per person after hours.
This is not sustainable. The endless stream of work messages never stops and the silos of information created from separate but related communications make it very difficult to keep track of information and maintain context.