To get a roundup of londonbusinessblog.com’s biggest and most important stories delivered to your inbox every day at 3 p.m. PDT, subscribe here.
Hi Hi Hi! It’s going to be a busy week for the TC crew this week. We are excited about the Apple event and Y Combinator has its demo day. Alex welcome you to YC and Apple week on the Equity podcast, and your trusted Daily Crunch team is ready behind our laptops to share the cream of the crop with you!
The londonbusinessblog.com Top 3
- 2Qh1?..Spth!Lmng: Bitwarden’s ability to generate hard-to-guess passwords has made it attractive to investors who have just pumped $100 million in new funding into the company, which aims to rid the world of people using the same passwords in their personal and business to live, Paul writes.
- ‘Wild West’ of climate technology: Mike has a story about Ceezer closing €4.2 million to find a better way for companies to offset carbon offsets.
- DAO makes us proud: Gaming guild Metaverse Magna is now valued at $30 million after raising $3.2 million in a recent round. Tage writes that the company plans to build “Africa’s largest gaming DAO”.
Startups and VC
The EU – those guys who made sure we got cookie banners on every fucking website you’ve ever visited – are back with a new initiative that could have unintended major consequences for open source software, Kylea reports. The EU’s AI law could have a chilling effect – “if a company deployed an open source AI system that led to a disastrous outcome (…) it could sue the open source developers.”
Our brains are melting in the heat, so here are some really terrible puns that fit our current mental age:
10 onboarding improvements that reduce churn by nearly 3x
Managers who run businesses that rely on recurring revenue are often distracted by the endless sprint to maintain favorable KPIs. But one metric can control them all: customer churn.
If new users can’t quickly figure out how to use (or take advantage of) your products, it doesn’t matter how many new customers you get on board each month. But to reduce churn, marketing and product teams need onboarding goals, said Sam DeBrule, Heyday’s co-founder and head of marketing.
In a guest post from TC+, he explains the tactics he and his co-founder used to integrate themselves into the customer journey, and how the changes helped them cut revenue by nearly 3x.
“If you’re onboarding and saw something you like here, feel free to steal it.”
(londonbusinessblog.com+ is our membership program that helps founders and startup teams move forward. You can register here.)
Big Tech Inc.
manish was behind two of our big stories over the weekend, including crypto exchange Binance announcing it would stop supporting USDC, USDP and TUSD and start converting the three rival stablecoins into its own stablecoin on September 29, BUSD. He also writes about India’s Information Technology Secretary of State who sent a subpoena to Wikipedia after changes were made to cricketer Arshdeep Singh’s page, “suggesting that some people from Pakistan were behind the act and trying to bring peace to the South Asian market.” to disturb.”