-1.5 C
London
Thursday, December 8, 2022

Rivian voluntarily recalls 13,000 EVs for possible loose closure • londonbusinessblog.com

Must read

Attack on North Carolina substation creates security threats for the US power grid

The recent attack on two North Carolina substations, which power thousands of people, has raised concerns about safety standards for the nation's power grid...

A women’s care brand begins to take shape • londonbusinessblog.com

Until last year, healthcare funding continued to shatter previous records. But there remains at least one very large gap in the industry. ...

With Pickme, your neighbor can pick up your packages for you • londonbusinessblog.com

French startup Choose me has raised a $3.7 million (€3.5 million) funding round to build a new network of collection and delivery points for...

An expert explains why the AI-powered writing skills of OpenAi’s new ChatGPT chatbot are so impressive

We have all interacted with a chatbot at some point. It's usually a little pop-up in the corner of a website, offering customer...
Shreya Christinahttps://londonbusinessblog.com
Shreya has been with londonbusinessblog.com for 3 years, writing copy for client websites, blog posts, EDMs and other mediums to engage readers and encourage action. By collaborating with clients, our SEO manager and the wider londonbusinessblog.com team, Shreya seeks to understand an audience before creating memorable, persuasive copy.

Rivian informed customers Friday that it is conducting a voluntary recall of all 13,000 vehicles it has shipped so far due to a loose closure.

The fastener, which may not be sufficiently tightened on a small percentage of vehicles, connects the front upper wishbone and the knuckle. This can cause loose and vibrating tires.

The company’s voluntary recall is expected to be published on Saturday by the National Transportation and Safety Administration. Rivian sent an email to customers Friday night.

Rivian said it had received seven reports possibly related to this issue as of September 28, 2022, which had accumulated during the production of Rivian vehicles.

The company said in a statement:

“The safety of our customers will always be our top priority and we are doing everything we can to resolve this issue on all affected vehicles as soon as possible. We will immediately contact affected customers to schedule appointments for inspections and repairs, if necessary. We make the necessary adjustments at one of our service centers free of charge. The repair takes a few minutes and in collaboration with the customer we have built the capacity to complete the required action in just 30 days. To date, we are not aware of any injuries resulting from this issue.”

Rivian founder and CEO RJ Scaringe also emailed customers saying that while the company has only seen seven reports so far that may be related to this issue in our fleet, “even one is too many.”

“It is important not to minimize the potential risks and why we are voluntarily conducting this recall,” Scaringe wrote in the letter. “In rare cases, the nut can become completely loose. I want to reiterate that this is extremely rare, but it does confirm why we are acting with such urgency and prudence.”

If owners experience excessive noise, vibration or harshness from the front suspension, or a change in steering performance or feel, they should call Rivian immediately, Scaringe said, adding that if customers don’t feel safe driving the vehicle, a Rivian employee will either service it remotely or come pick me up.

If a replacement part is needed, Rivian offers free loaner cars.

Customers can call 855-RIVIAN5 (855-748-4265), you schedule a service appointment and a Rivian representative will come to the customer. They can also take your vehicle to a Rivian service center without an appointment. The company said it will also open locations in high-density areas for additional coverage.

More articles

LEAVE A REPLY

Please enter your comment!
Please enter your name here

Latest article

Attack on North Carolina substation creates security threats for the US power grid

The recent attack on two North Carolina substations, which power thousands of people, has raised concerns about safety standards for the nation's power grid...

A women’s care brand begins to take shape • londonbusinessblog.com

Until last year, healthcare funding continued to shatter previous records. But there remains at least one very large gap in the industry. ...

With Pickme, your neighbor can pick up your packages for you • londonbusinessblog.com

French startup Choose me has raised a $3.7 million (€3.5 million) funding round to build a new network of collection and delivery points for...

An expert explains why the AI-powered writing skills of OpenAi’s new ChatGPT chatbot are so impressive

We have all interacted with a chatbot at some point. It's usually a little pop-up in the corner of a website, offering customer...

Telegram version 9.2 adds SIM-free anonymous phone numbers, new automatic deletion

Users had to use their mobile phone number to sign up for Telegram, similar to other end-to-end encrypted messaging apps like Signal and WhatsApp....