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Unplanned departures, stress and exhaustion of workers cost India Inc $14 billion : Deloitte

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  • A Deloitte report suggests that poor mental health among workers has cost Indian employers ₹1.1 lakh crore or $14 billion in the past year.
  • At least 29% of employees took planned or unplanned leave to deal with work-related stressors.
  • About 20% of workers surveyed left their jobs or worked to manage their mental health.

The mental health crisis among workers caused by Covid-19 had not only social consequences, but also economic costs.

According to a report by Deloitte, 80% of India’s workforce reported mental health problems in the past year and it has cost organizations ₹1.1 lakh crore or $14 billion.

Out of the 1.1 lakh crore, ₹14,000 crore was the cost of absenteeism, while presenteeism cost ₹51,000 crore and employee turnover was ₹45,000 crore.

Sick leave refers to unplanned leave taken for psychological reasons. At least 29% of them took it to deal with work-related stressors.

Presenteeism is the phenomenon of going to work under mental stress and thus performing with low productivity. The effect is much larger than turnover and shows how much work stress can affect productivity.

“These costs accumulate over time and are incurred when poor mental health affects how individuals cope with daily stressors and are unable to thrive in their work environment,” the report says.

Another cost that employers must bear because of poor mental health in the workplace is employee turnover – the measure of the number of employees who leave an organization during a certain period of time for mental health reasons. About 20% of workers surveyed left their jobs or worked to manage their mental health.

About 47% of professionals surveyed consider workplace stress as the biggest factor influencing their mental health, followed by financial and Covid-19 challenges.

The report further highlights that the total absence rate due to mental illnesses – stress, depression, anxiety and other serious mental illnesses – is expected to rise even further.

“Not only is the number of affected workers high, the challenge is also high, accentuated by performance-oriented cultures that are anchored in long and demanding work schedules, economic uncertainty and peer comparison, especially on social media platforms,” said Charu Sehgal. , partner and life sciences and healthcare leader, DTTILLP.

Employees in the IT sector are the most stressed


The IT sector reported the highest percentage of employees with mental health problems due to Covid-19, followed by consultancy and business advice, and financial banking services.

Sector Percentage of Mental Health Reported Cases
THE 61%
Advice & business advice 60%
Bank financial services 60%
Technology, e-commerce and start-ups 57%
Education 51%

Source: Deloitte report

The IT sector has also witnessed a whopping 22% of the attrition rate – the highest in India compared to other industries.

“It is essential that senior leaders play an important role in destigmatizing mental health challenges within their organizations. We must take the necessary steps to create an environment where employee wellbeing is paramount and they have access to the support they need so that everyone can thrive,” said Punit Renjen, CEO of Deloitte Global.

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